Updated: February 19, 2019

Zoom Video Communications, Inc. ("Zoom") uses certain subprocessors to support delivery of our Services. This page provides important information about the identity, location and role of each Subprocessor.

What is a Subprocessor:

A subprocessor is a third party data processor engaged by Zoom, who has or potentially will have access to or process customer data.

Due Diligence:

Prior to engaging any third party Subprocessor, Zoom evaluates their security and privacy posture.

Zoom Subprocessors

Subprocessor Identity Subprocessing Activities Location
Amazon Web Services Cloud Service Provider United States
Zuora Billing and payment processing United States
Zendesk Cloud-based customer support services United States
Mandrill Cloud-based transactional email services United States
Ring Central Cloud-based telephony provider United States
Bandwidth VOIP service provider for telephony services United States


As our business grows and evolves, the Subprocessors we utilize may also change. We will provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under contractual agreement, along with posting such updates here.

You may also use the form below to subscribe to updates.